"I wanted to thank you for a wonderful day. Aside from the incredibly useful information you provided, you have a style of presenting that both sooths and stimulates. For me personally the word “resiliency” has been such a cure all, buzz word that I never really felt I had a good definition for it or knew how to work to achieve it for myself or others. You defined it and gave us workable steps to build it. Thank you again for a true learning experience."